Contact

How Can We Help?

Owned and operated by Steel Room Garage, our team is ready to answer your questions about lifts, cabinets, tool chests, and more.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@steelroomgarage.com
Within 24 hours
Phone
770-676-1949
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours on our website
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your garage.

What is your return policy?

We offer 30-day returns on eligible items. If something is not the right fit for your shop or garage, please review our Return Policy page for full details on how to start the process.

Can I exchange an item for a different size or model?

Yes, exchanges are handled through our returns process. Start a return for the original item and place a new order for the correct product so you get it as quickly as possible.

How do I choose the right car lift for my garage?

Selecting the right lift depends on your ceiling height, vehicle weight, and whether you need a two-post or four-post configuration. Contact us with your garage dimensions and we can help you find the best match.

What materials are your tool chests and cabinets made from?

Our tool chests and garage cabinets are built with heavy-gauge steel construction designed for long-term durability. Each piece is engineered to handle the demands of serious workshop and garage environments.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Car Lifts
Tool Chests and Workbenches
Garage Cabinets
Order and Shipping Question
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Our team aims to answer every inquiry within 24 hours during business days.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)

Free shipping on most orders within the Continental U.S., with no order minimum required.

30-Day Returns

Not the right fit for your garage? Our 30-Day Returns window gives you confidence with every purchase.